Our Policies

You can separate and style your policies while still feeding from iBex.

This enables you to slot in extra content/images as you wish.

Child Policy

Children under 3 using an existing bed are free. Children requiring an extra bed is $20 per night.

Cancellation Policy

All cancellations must be received no later than 24 Hours prior to your arrival.

All cancellations attract a $25.00 administration fee.
If you cancel 24 hours prior to your arrival or less you will be charged 100% of the total accommodation amount. This includes no shows and cancellation of nights after arrival.

Please note: Special events and promotional room rates/offers, a no cancellation policy applies, which means, no refunds or changes permitted unless otherwise stated.

Payment Policy

We have a "no pay, no stay" payment policy, and we require payment upon check-in. Credit card information is required before guests check in or we will request up to $200 bond.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

Guest Reviews

Seekom is the best and as for the staff they are out of this world. Keep up the good work. I will let you into a secret, if anyone asks me what system to go to, I always say Seekom and that there is no one better. Pat

Pat

I really appreciate being with Seekom where you guys are constantly looking for ways to improve.

Janet

I would just like to say thanks for the effort you put into setting up my new system. I am more than happy with it. Its great to be able to change things on my web page so easily. It is so easy to use and I am getting loads of direct bookings.

David