Our Policies

You can separate and style your policies while still feeding from iBex.

This enables you to slot in extra content/images as you wish.

Child Policy

Children under 3 using an existing bed are free. Children requiring an extra bed is $20 per night.

Cancellation Policy

All cancellations must be received no later than 24 Hours prior to your arrival.

All cancellations attract a $25.00 administration fee.
If you cancel 24 hours prior to your arrival or less you will be charged 100% of the total accommodation amount. This includes no shows and cancellation of nights after arrival.

Please note: Special events and promotional room rates/offers, a no cancellation policy applies, which means, no refunds or changes permitted unless otherwise stated.

Payment Policy

We have a "no pay, no stay" payment policy, and we require payment upon check-in. Credit card information is required before guests check in or we will request up to $200 bond.

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and system users; in this policy we explain how we will use personal information we collect from you.

Click here to view our privacy policy.

Guest Reviews

I should have done it years ago

I would just like to say thanks for the effort you put into setting up my new system. I am more than happy with it. Its great to be able to change things on my web page so easily. It is so easy to use and I am getting loads of direct bookings.

David

Seekom is the best

Seekom is the best and as for the staff they are out of this world. Keep up the good work. I will let you into a secret, if anyone asks me what system to go to, I always say Seekom and that there is no one better. Pat

Pat

I really appreciate being with Seekom

I really appreciate being with Seekom where you guys are constantly looking for ways to improve.

Janet